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Terms and conditions

The terms “we,” “us,” “our,” and “All Sky Travel” refer to the USA-based All Sky Travel Company. The term “website” refers to the All Sky Travel website, and involves its subsidiaries and affiliates. The terms “you” or “your” refer to all the customers visiting our website or booking a reservation either through us on the website or customer service agents. Terms like “Agreement” or “Terms & Conditions” hint at the terms, conditions, and warnings set forth herein.

All Sky Travel agency’s terms and conditions typically comprise a travel and tour services agreement in the form of a contract between the agency and its client. This contract formulates the primary document that outlines the business relationship between the two parties, i.e., All Sky Travel and its customers. The most essential aspects of our travel service agreement include travel advisories and planning fee terms.

You are signifying your consent to abide by the following terms and conditions, on behalf of yourself and all members of your traveling party.

As long as

  • Access to our website
  • You book any of our travel services or products,
  • Use the website or any promotional materials in any way, shape, or form.

Please take a moment to review these detailed Terms & Conditions very carefully. We are obliged to answer any query related to our services. Without this acceptance, the booking process cannot proceed. If you do not agree to the whole of these terms, we graciously appeal to you to refrain from making any bookings through our friendly customer service agents or the website.

We update the website with the latest version of the All Sky Travel Agreement, so please ensure to review the most current and up-to-date terms and conditions by visiting the website quite often. We reserve the right, at any given time, in our absolute discretion, to change or otherwise modify this Agreement without providing any prior notice. Your continued access to our website or use of our services will signify your acceptance of the updated or modified Agreement, which we appreciate wholeheartedly.

All Sky Travel is a privately owned US-based company that is not affiliated with any United States embassies or foreign government offices, in other words, may be termed a Legislative Agencies. All Sky Travel serves as a “Booking Agent” for travelers. It is not involved in the issuance or renunciation of documents. We provide services and products in correspondence to our travel packages with the assistance of third parties usually known as Service Providers, like airlines, hotels, cruise lines, holiday lodges, tour operators, meals, buses, or other transportation suppliers.

We conveniently update our website and marketing materials to display relevant information about flight and travel schedules, such as destinations, fares, agent locations, tour correspondences, insurance, conveyance, foreign currency, and more. Despite all the efforts put forth by All Sky Travel to assure the Service Providers deliver accurate and up-to-date vital information. If occasional changes and errors occur, we reserve the right to correct prices and other details in such circumstances. Agreeing to these terms prompts you that All Sky Travel is not predisposed to any inaccuracies.

Since we offer our detailed services and products in co-operation with other Service Providers. Booking your travel entity lets you undertake separate contracts with them for each service. They hold full control to limit or stop their liability to you according to their own terms and conditions. We encourage you to go through any applicable terms and conditions established by the Service Providers to avoid inconvenience.

Email/ Newsletters:

When you visit our website and provide us your email address, you can subscribe to our email notifications. All Sky Travel will engage you with our various activities and updates through email communications. Every time we send you an email, you will be given the choice to unsubscribe of future emails and no emails or newsletters will be send further, following the instructions in the email. Emails are not shared for the purpose of SMS with third parties or affiliates.

SMS Terms & Conditions:

After you contact us via contact form, if you opt-in for our SMS, you will be notified with SMS with your consent.

SMS Consent Communication:

The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from All Sky Travel LLC, you may receive messages related to the following (provide specific examples):

  • Appointment reminders
  • Order alerts
  • Billing inquiries
  • Account notifications

Example: “Hello, this is a friendly reminder of your upcoming appointment with. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Please note that

  • The messaging frequency may vary
  • Messages and data rates may apply
  • SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Opt-in

You may opt in to receive SMS messages from All Sky Travel LLC in the following way

  • By submitting an online form

Thank you for choosing All Sky Travel, You’re now subscribed to receive travel updates and exclusive offers on Monthly basis for free. Reply HELP for assistance or STOP to opt-out anytime.

Opt-out

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

You’ve successfully opt-out from All Sky Travel’s notifications. You will no longer receive further messages from us. To opt back in at any time reply START.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Need assistance? This is All Sky Travel, For help with bookings or questions, visit https://allskytravel.com or call 325-339-1005. Reply STOP to opt-out.

Additional Options:
  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy  and Terms and Conditions
    pages.
  • Message frequency may vary

For Further assistance

Use of the All Sky Travel Website

We establish this website to assist the customers get exclusive travel information, the availability of travel-related services, or to make legitimate reservations. Sending us the booking request means you accept these Terms & Conditions without modification.

As a condition of using the website, you warrant that:

  • You will use the website only in compliance with this Agreement;
  • Customers must be at least 18 years of age;
  • You own the legal authority to create the mandatory legal obligation for all the people included in your booking;
  • This website is used to make legitimate reservations or bookings for anyone you are legally accredited to perform;
  • If you are making others use of this website, must aquatint them with the Terms & Conditions applicable to the reservations made on their behalf.
  • It is mandatory to provide them with a copy of these Terms & Conditions, which will be binding upon them;
  • Provide true, precise, up-to-date, and complete information for making reservations through this website;
  • Protect your personal account information in the All Sky Travel account and take full responsibility for any use of your account by anyone other than yourself.  

We are authoritative in our sole discretion, to limit your access to All Sky Travel website and our current services at any time for reason, including, but not limited to, violations of this specific Agreement.

Privacy and Security

The categorical Privacy Policy of the All Sky Travel website determines the limitations of the use of its content, products, services, and packages for its users. Using this website means you have read, accept, and abide by our Privacy Policy. Booking any service through our website shows your compliance with our detailed and explicit information in the form of Terms & Conditions. Using our website requires personal identification which asks you to share your and other member’s personal information. You can send or share non-personal insensitive information with us, such as questions, comments, or inquiries, which does not meet the terms of our Privacy Policy. All Sky Travel is eligible to use this non-personal information including concepts, inventions, ideas, or know-how without restraint or liability.

RESTRAINT LICENCE & OWNERSHIP for No Copy, Distribution, or Sale

All Sky Travel reserves all copyright of the content of this website. There is no restriction to download, display, or print one (1) copy of any content on the website (the “Content”). On the contrary, you may not modify the Content in any way, and you must reproduce the All Sky Travel copyright notice (or the Service Provider’s notice, if applicable) in the form: “© 2024 All Sky Travel – All Rights Reserved” as are displayed on the relevant page(s) you copy, keeping the trade mark, and other proprietary notices intact. Except as given herein, you are prohibited to:

  • Copy, upload, post, exhibit, republish, distribute, or communicate any part of specific Content in any form;
  • Mirror or replicate any part of this site on another server;
  • Fame a border around the website or any other framing technique to encircle any portion of the website;
  • Modify any of the Content or part of our website through the create derivative works,
  • Translate the Content into any of the language or the computer language;
  • Reverse engineering any part of our website
  • Commercial use by selling, offering for sale, transmission, or allocating the license of any portion of the website to any third party.

Other Limitations

All Sky Travel imposes other limitations in its Terms & Conditions for its users which you’re bound to follow by applicable law. The grant of this limited license is according to your agreement of compliance with all of these terms of use. 

  • Unable to use our website for deceitful or speculative reservations for petition expectancy
  • Specify that All Sky Travel sanctions your services/products.
  • Deliver false or deceptive info on our website;
  • Comment or post illegal, intimidating, offensive, or indecent material, emails, social media ads, and other methods, violating any law that may establish a criminal offense;
  • Maltreating the function, systems, networks, or access of the All Sky Travel website in any way that could unpleasantly affect its enactment for other website users or members;
  • Damage or interfere with the normal operation of the website through virus-containing devices or malware, like Trojan horses, worms, or other programming routines;
  • Impose an insistent load on our systems;
  • Disguise the origination of the information specifically transmitted through the website.

You are subjected to the provisions of authentic and valid information about yourself and others, including email addresses on our website. In addition, state that you have the right to provide such information with your acquiescence.

Hajj and Umrah Visa

The Government of Saudi Arabia can set forth any unexpected changes in the Umrah visas on behalf of unforeseen reasons. If you don’t get an Umrah visa, All Sky Travel is not responsible

  • Refunds of partial/full payment towards the Hotel package
  • Refund of partial/full payment towards the flight
  • Refund of partly/full payment towards other related service

Hajj and Umrah visa rules and regulations are clearly stated in Washington, D.C., and the N.Y. embassy by the Consular Section of the Royal Embassy of Saudi Arabia. We suggest you keep yourself updated with the latest information by visiting their official website.

It’s inevitable to register online with the Ministry of Hajj of the Kingdom of Saudi Arabia before the designated deadline while going to perform Hajj. All Sky Travel’s website is not involved in this process and the rejection or approval of Hajj visa due to non-compliance with Consular or Ministry requirements is totally irrespective of All Sky Travel’s concern.

In addition, the Ministry of Hajj and Umrah increased the visa fees of up to $500 in 2016. The travellers are bound to pay the required fee after processing their visa application.

Value Added Tax (VAT) Policy of the Kingdom of Saudi Arabia

Since, January 1, 2018, the Kingdom of Saudi Arabia (KSA) has imposed a Value Added Tax (VAT) to collect customs duties, Zakat, and tax and reach the most elevated level of taxpayers’ compliance on most goods and services. The Authority undertakes this payable VAT to the sacred General Authority of Zakat and Tax of the Kingdom of Saudi Arabia (GAZT) and determines its accurate amount. It is to mention here, that that VAT is supplementary to the price of the package and that is payable along with the other payment.

Termination

All Sky Travel, reserves the right to dismiss or restrict your access to any part of the website, at any of the time without notice or the liability, even if access continues to be available to others. You lose the right to access or use the website upon the termination or the suspension. We warn you must immediately discontinue the use and destroy any copy of its content. Accessing the website after this termination or suspension will constitute trespassing. All Sky Travel is not responsible to you for any suspension or termination of access.

All Sky Travel may also impose fees for the certain services or establish or then change general practices and also limits concerning certain services at any time.

Agreement to Payment of Additional Costs And Taxes

All Sky Travel holds no accountability for information provided by third parties, including Service Providers. We kindly suggest our valuable customers carefully and promptly verify all the information linked directly or indirectly to our website associated with the relevant Service Providers. The mentioned prices, packages, tours, flights, and other details are subject to change without any prior notice. Service Providers or Governmental Agencies may impose a levy or additional costs that cause increases in the post-purchase price. All Sky Travel is authoritative in charging additional fees to cover the increased costs, such as fuel surcharges, taxes, and foreign exchange instabilities. Agreeing to these Terms & Conditions shows your consent to the increment of any post-purchase price, giving All Sky Travel authority to charge your credit card for such amounts without further approval.

The availability of travel services and products described on our website may vary. Please note that all documents, including (not only limited to) visas, airline tickets, hotel vouchers, tour vouchers, or any other documents issued to travelers are non-transferable.

The Service Provider will determine other conditions of your payment irrespective of All Sky Travel policy which may be

  • Non-refundable
  • Subject to cancellation
  • Revised fee expectancy.

Acquainting yourself with these conditions is a must.

All Sky Travel is not responsible in the case

  • If a supplier fails to pay a refund
  • The supplier is bankrupt
  • The supplier is unable to perform the service

All Sky Travel will try to arrange alternative services or secure an alternate supplier for your travel but you’re not authoritative to charge back or recover your payment deposited by credit card. Unless otherwise agreed to by All Sky Travel in writing, you are responsible for obtaining all required passports, visas, and health information.

Disclaimer

All Sky Travel does not certify or represent that the information on the website or any marketing content is completely accurate, adequate, up-to-date, or complete. It does not trespass upon the rights of others. In addition, we do not license the site (or any part of it) to be fully functional, accessible, or free from errors and viruses. The customers agree upon the website and its content on a “the way it is” basis. In short, All Sky Travel holds no exemplifications or warranties regarding

  • the website,
  • its content,
  • the products or services

You agree if there is a written contract signed by all parties, including All Sky Travel, the service provider, and customers. The modification, or adjustment to our packages, or adds-on service described on the website or other promotional materials shall be mandatory. It is to be mentioned here while selecting or purchasing any All Sky Travel tour packages you must not rely on any oral representations since a verbal variation will not be valid. Instead, you admit you count exclusively on your inquiries and the written promises contained in this website.

All Sky Travel disclaims all implicit representations and warranties by the fully applicable law. The disclaimer includes (but not only limited to) products and services herein will be

  • Of merchantable quality,
  • Fit for any purpose,
  • Comply with descriptions on the website or promotional material.

All Sky Travel is released from the liability of

  • The claims,
  • The direct, indirect, or consequential damages
  • Costs,
  • All wasted time,
  • Data Loss or corruption,
  • Profits loss
  • Loss of opportunities and goodwill,
  • The expenses,
  • The compensatory loss
  • Income or profit loss,
  • Property damage,
  • Personal injury, and
  • Third-party claims.

The reason for the indirect, special, and consequential loss or damage may involve

  • The negligence
  • Supply or failure to supply,
  • Use or non-use of third-party products or services,
  • Any fraudulent misrepresentation on our behalf by those under our control.
  • Any of the acts or omissions of a Service Provider.
  • Exceed the total of the amounts paid to all sky travel by the client.

All Sky Travel leaves no stone unturned to ensure the website is secure, fast, and appropriate. We have implemented up-to-date technology for this purpose. But we’re not responsible if the website, the server hosting it, or any products or services (our website offering) are exposed to errors, viruses, or any defects. Some unanticipated factors may limit or interrupt your access and use of our website. We do not guarantee that the products and services mentioned on the website are convenient or cater to your particular requirements. Despite every effort we make, we are not sure about its absolute security.

All Sky Travel exempts its officers, employees, representatives, or shareholders from liability to the whole extent of the law. You’re not authoritative to seek a charge from us due to the damages or loss related to your use or inability to

  • Access the website
  • Any products and services purchased through it or
  • Any breach of implied warranties or contracts.

Our responsibility:

All Sky Travel is accountable for refunding all the money for instance, the website fails to process or causes you loss or damage. We are bound to provide hotel ratings stated on the All Sky Travel website or promotional materials such as photographs, lists of services, and property descriptions where applicable by the respective Service Providers. Note that these ratings merely serve as an overall code of reference, and we cannot claim their accuracy. Consider these promotional materials as general guides; since Service Providers keep updating their amenities which inclines the periodical change in the ratings and hotel information. Also, the quality of Service can vary due to seasonal or occasional variations so the ratings serve as general guidelines, and cannot assure the ultimate reputation. For example, during peak Hajj and Umrah seasons, you may face difficulty finding hotels, transport issues, huge crowds, extra luggage, language barriers, and security-related problems.

All Service Providers work in correspondence with various third parties or Service Providers. They are solely independent contractors and not subsidiaries or agents of All Sky Travel. We are exclusively unaccountable for their delays, actions, omissions, errors, warranties, negligence, breaches of contract, personal shortcomings, injuries/deaths, property damage, or other expenses. In this case, All Sky Travel disclaims refunds for any loss or damage due to improper passports, visas, or other documentation caused by

  • Delays,
  • Cancellations,
  • Overbookingsor downgrading of accommodations, 
  • Terrorism,
  • mechanical or another failure of airplanes
  • Strikes,
  • Force majeure,
  • acts of war or civil unrest,
  • insurrection,
  • Natural disaster,
  • Pandemics, or
  • Any causes beyond our control

Change in the schedule:

The change in the Islamic (‘Hijri’) calendar is indispensable relative to the Gregorian calendar. The uncertainty of interference by government or legal authorities can cause delays, additional expenses, omissions, or re-routing. All Sky Travel or its representatives are not liable for any such changes or their impacts which may affect your hotel, flight, and other travel accommodations on your pilgrimage or rituals.

Pricing disclaimer:

Moreover, we do not own the accuracy of the content, information, software, products, services, and prices on our main website. This can happen due to market conditions, such as the imposition of VAT passenger levies or fuel surcharges, changes in the exchange rate, or supplier increases. Our main suppliers or we are not liable for any errors or inaccuracies. We in our exclusive discretion can correct or modify any pricing or fare errors on the website and revise schedules on pending reservations commenced under the incorrect prices. In such cases, we will try to compensate our valuable customers with several opportunities, including to retain your whole booking at the precise price or withdraw from your registration without penalty.

Package disclaimer:

All Sky Travel is explicit in mentioning the prices of each tour, flight, and service package. In addition to other conditions, we are not liable for missing any part of their package when

  • Travelers select flights regardless of available packages and tour dates.
  • The missing service is due to no fault of ours.

In this case, travelers will comply to pay for additional disbursements sustained to rejoin the tour. We will not compensate for modifications after departure, and we will not redeem any part of the payment for unutilized services.

We assert that all religious rituals must be performed under the guidance set forth by the Ministry of Hajj and Umrah of the Kingdom of Saudi Arabia. We are not responsible for any traveler’s preference to offer religious sacraments according to specific interpretations.

Shipping and Handling of Documents

All Sky Travel notifies you that we employ well-known and reputed courier services for shipping, handling, or returning your documents, including DHL, USPS, FedEx, or UPS. You are eligible to choose any specific courier service after providing a pre-paid label.

We are free from any liabilities, resulting from the courier services, including

  • The delays,
  • Any loss,
  • Injuries to third parties, or
  • The damages resulting from the return/back of your documents.

We strongly recommend securing the delivery through courier insurance registration, which binds to cover all risks that the parcel may expose during transmission. In this case, inform us about purchasing the insurance for shipping documents beforehand at the time of your booking, and the costs vary accordingly.

Fitness and Health

You are responsible for acquiring the recommended vaccinations, and medication, and following all remedial advice to meet health entry requirements corresponding to your trip. Please note that certain aspects of this tour package will be physically demanding and also require you to attain a certain level of fitness for active participation. You must agree to travel and participate in packages operated by All Sky Travel only if you are certified (including, but not limited) to these factors

  • Physically and mentally fit
  • Tolerate temperatures exceeding 130°F,
  • Being able to hike,
  • Walk up to moderate distances in desert heat,
  • Climb up steps or over uneven surfaces,
  • Ascend to high elevations, or traveling in small boats
  • Withstand significant air pollution, and
  • Utilize facilities that may not comply with the Americans with Disabilities Act of 1990

Safety

Please be aware that All Sky Travel offers some packages, involving certain risks and dangers beyond our control. These may include (but are not limited to) using any means of transportation such as

  • Aircraft, boat, automobile, train, or other means
  • Traveling in the undeveloped areas,
  • Extreme weather events,
  • Natural forces;
  • Political or social unrest;
  • The acts of lawlessness or terrorism;
  • Unavailability of medical facilities for rapid evacuation during incidents or illness in remote regions.

Some other factors of inconvenience may involve the inadequacy of any care for

  • Losses,
  • Damages,
  • Deaths,
  • Injuries or
  • claims arising from or connected with your package.

Booking through our website shows your agreement to participate in a package and optional excursions, holding All Sky Travel regardless of the access to, or provision of medical care, or inadequacy of any care.

Research before traveling:

We will ask you to research all destination(s) and activities that comply with your fitness and ability to participate at the required level. All Sky Travel disclaims that we are not binding by individual assistance to travelers for

  • Walking,
  • Dining,
  • Handling wheelchairs,
  • Entering into exiting motor coaches, ships, or other vehicles, or
  • With other personal needs.

You further certify that you will take care of yourself and those traveling with fellow passengers, other guests, or other individuals due to any medical, physical, mental, or emotional condition. If any of the physical or mental conditions or behavior is endangering to their well-being or that of others, All Sky Travel is decisive in the sole discretion to

  • Disembark,
  • Refuse the service,
  • Passage, or
  • Confine any guest.

Note that in such cases, there will be no refund of unused services and disembarkation will be at your own expense. You are unable to claim us for liability for any refunds or compensation for any part of the tour that you cannot partake in due to your health and fitness level. You will indemnify All Sky Travel and may be charged for any expenses related to your disembarkation.

Reservation/Deposits/Fees

All Sky Travel accepts payment via checks, money orders, or wire transfers. In some cases, it is inevitable to pay in the U.S. or local currency. You are responsible for the payment of these fees. Your complete payment is considered made only when we receive it. Credit card payments may be accepted also with an additional processing fee. The nd payment schedule of packages is as follows.

For Hajj packages:

  • Deposit Amount: $2,500
  • Balance of Full Payment: Varies depending on the specific package selected.

For bookings made before February 5, 2025:

  • Deposit: Due within one week of booking.
  • Initial Payment: Due by February 5, 2025.
  • Final Payment: Due by April 15, 2025.

For bookings made between February 5, 2024, and April 15, 2024:

  • Deposit plus Initial Payment: Due immediately upon booking.
  • Final Payment: Due by April 15, 2024.

For bookings made on April 15, 2024, and onwards:

  • Deposit and Initial Payment: Due immediately, with full payment due in Ramadan 2025.

For all other travel (including Umrah travel):

  • Deposit Amount: 25% of the full package price due 120 days before departure.
  • Initial Payment: The next 25% of the full package price must be due 90 days before departure.
  • Balance: 50% of the full package price due 60 days prior to departure.

 

Some prices and payments listed on the website are subject to change in specific conditions. To determine such conditions, please get in touch with us or the relevant Service Provider. We try our best to inform you in advance of additional fees when you book and/or before travel, but we are not responsible for omissions, errors, or inconvenience. Your booking receives confirmation only after the deposit of your registration/application is received. All Sky Travel issues approval through a written confirmation. If we do not receive this by the applicable deadlines, your booking may be subject to automatic cancellation.

Insurance

All Sky Travel strongly recommends you carry travel insurance or equivalent coverage by purchasing third-party insurance. Individuals will be able to finance any crucial medical treatment and other unpredictable emergencies and then reclaim these costs from their insurance, including

  • The medical expenses,
  • Personal accidents,
  • Loss of baggage, and
  • Trip cancellation or curtailment.

 

You can claim your insurance after providing your documentation. Note that

  • Insurance coverage has exclusions
  • We act solely as a sales agent for the insurance provider,
  • Questions about coverage or claims are directed to the insurance provider, and
  • Insurance must be purchased and paid in full upon booking to take effect.

 

All Sky Travel disclaims all liability for claims, costs, damages, and expenses (including direct, indirect, special, and consequential losses, whether in negligence or otherwise) arising from any loss of baggage to the extent permitted by law.

Review the booking invoice thoroughly and contact your travel agent or All Sky Travel immediately if it appears incorrect, as changes may not be possible later. Your reservation is confirmed after the Payment of a deposit. The Kingdom of Saudi Arabia (KSA) imposes occasional fees for ritual animal sacrifices excluding Hajj and Umrah fees. Your registration or reservation does not guarantee the price and the fees are charged separately irrespective of the cost of any package or program. All Sky Travel is authoritative to reject or refuse any of the applications for any reason at any time prior to the departure.

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